From storage to process control to transport - we support you in the complete supply chain management in transport logistics. With our many years of industrial experience, our own fleet and global logistics network, we reduce your administrative costs and give you transparency and reliability.
Who doesn't like to test a technical device before buying it? With our demo pool service, you can easily present technical devices to customers, check the availabilities in the system, store devices with us and have them transported and installed by us.
We are pleased to announce significant strategic changes aimed at improving customer focus and strengthening our market position. This strategic reorganization promises exciting advancements and innovations.
ReuseIT brings ecology and economy into harmony. With the refurbishment of your used IT equipment, old equipment can be resold, individual components reused or recycled.
Interested in digitalisation and process optimisation? We are business enablers and drivers. We support the improvement of any IT infrastructure and take care of the optimisation and digitalisation of existing processes and more.
IT repair: Hardware and software services for your electronics
We solve your IT problems quickly and reliably
Fast fault diagnosis
Repairs in our service center
Data security in accordance with the highest standards
When computers and IT systems come to a standstill, it quickly becomes expensive: you lose time and resources, and important processes grind to a halt. It’s good to have someone on hand who knows what they’re doing. LGI ensures that your technology is up and running again quickly—with services that are tailored to your business. From replacing individual components to entire device series, we take care of repairs, maintenance, software updates, and data backup. Technically proficient, GDPR-compliant, and reliable in our service center.
What is IT repair?
Defective devices, faulty software, damaged components: when IT fails, your business comes to a standstill. A professional IT repair service has your back: from replacing individual components to troubleshooting technical problems. From maintenance and software installation to support for entire device series: a well-thought-out IT service concept ensures that failures are quickly remedied, data is reliably backed up, and devices are made ready for use again.
The right solution for your electronics
LGI offers customized and value-added services tailored to the individual needs of your company. We provide comprehensive additional services for electronic devices from a single source. Whether assembling complete servers, rolling out POS systems (administratively and technically), or installing and training at the customer’s site, we take care of software installation, testing, and certification.
We also ensure that the goods are delivered on time. Your devices are installed and maintained on site by trained technicians who are flexible in their deployment. Our electrical engineers and logistics professionals reduce costs and risks in the distribution of electronic hardware.
At the end of use, we organize the return transport of old devices. Our solutions include recycling, refurbishment, or disposal. This allows you to concentrate on your core business. For resale through our partner network, we will of course determine the residual value for you.
IT and logistics perfectly integrated: your complete solution from a single source
LGI combines IT expertise with logistical strength to create end-to-end processes throughout the entire lifecycle of your devices. From rollout and repair to IT remarketing with certified data erasure, you receive all services from a single source—efficiently coordinated, technically sound, and tailored to the actual needs of your device inventory.
Why LGI’s IT repair service is worthwhile for your company
Avoid operational downtime: We repair quickly and reliably so that your processes can continue running.
Data protection is a top priority for us: Data is deleted in accordance with GDPR regulations, and vulnerabilities are consistently closed.
Compliance firmly in sight: We implement legal and industry-specific compliance requirements consistently and transparently.
Targeted relief for IT departments: We take over where additional expertise or capacity is required.
All services from a single source: LGI combines IT and logistics expertise to provide integrated, practical solutions.
Case study: LGI computer repair in practice
At the LGI Configuration Center, IT devices are assembled, wired, and configured according to customer specifications. In addition to loading software, our services also include personalizing products. We also offer secure, GDPR-compliant data deletion and hard drive refreshes.
Key facts:
Flexible IT infrastructure with up to 200 staging ports
Personalization of up to 1,000 units per day
Configuration and software installation on routers, network switches, notebooks, desktops, blade/rack servers, printers, scanners, and more
Manufacturer-independent processing through selection of various OEMs
At a glance: Hardware and software services from LGI
Product completion: We add accessories, components, or documentation before the devices are shipped.
Customized packaging: Each device is preconfigured to fit your needs—from the power supply to user registration.
Image generation: We install a uniform system image so that your devices are ready for immediate use.
Software provisioning: Programs, operating systems, and settings are already installed before the first start-up.
Repair and maintenance service: We reliably solve technical problems. We also keep your devices in good working order.
On-site technical services: Our specialists take care of setup, connection, and functional testing directly at your premises – throughout Europe.
Repairs at your end customers’ premises: We take care of defective devices where they are in use.
Reliable standards for maximum data security
When you hand over your IT devices for repair, you are placing your trust not only in technical expertise, but also in the responsible handling of sensitive data. LGI relies on certified processes and strict security guidelines when handling your technology:
Consistent data protection: We comply with the GDPR for both repairs and refurbishment.
Information security in accordance with ISO 27001: Sensitive data remains under lock and key – with clear rules and technical access control.
Tested quality at every step: Our services follow a certified quality management system in accordance with ISO 9001 – for processes you can rely on and quality that can be measured.
Sustainably certified: Our environmental management in accordance with ISO 14001 supports environmentally friendly processes along the entire process chain.
Certified data erasure process: Our erasure procedures are DEKRA-certified, based on the BSI standard for data erasure, and meet the requirements of ISO 27001 and GDPR. We issue an individual erasure certificate for each device.
Proven compliance with ElektroG: As an initial treatment facility in accordance with § 21 ElektroG, we take care of preparation for reuse, removal of hazardous substances, and separation of recyclable materials.
Recognized by major manufacturers: Our technicians are listed, trained, and recognized as certified repair service providers.
Also certified for handling medical technology: We meet the quality requirements of ISO 13485 – specifically for your medical devices.
LGI: We’ll get your IT up to speed!
One broken computer is enough to disrupt your entire business. Orders are delayed and employees are unable to work. LGI repairs your devices in our service area—quickly, reliably, and professionally. Contact us if you have any questions or make an appointment directly. We are happy to assist you!
Your questions about LGI’s IT repair service
Where can I find help with IT problems?
You can get support from service partners such as LGI. We take care of defective devices, faulty software, or failed systems. We repair your devices in our own repair area—efficiently and in compliance with GDPR. This means you avoid long downtimes thanks to fast repairs in our service center.
How much does a PC repair cost?
The cost depends on the amount of work involved. LGI makes its prices transparent: you receive a concrete estimate in advance and only pay for services actually rendered. Even with larger device inventories, the cost remains transparent and the repair economical for you.
When does it make sense to repair a laptop?
If a laptop no longer works smoothly but is still technically repairable, repairing it usually pays off. You save costs, avoid electronic waste, and extend the service life. If the device still has a relevant residual value after three to five years, remarketing may also be a good option.
Is an external IT repair service worthwhile for my company?
Yes, especially when your own IT resources are limited. External professionals take care of troubleshooting, repairs, and recommissioning. This saves time and ensures smooth operations. LGI takes care of this directly at your company. This relieves your internal IT department and allows you to focus on your core business.
How important is data backup really when it comes to repairs?
During repairs, data can quickly be lost due to defective hard drives, software errors, or when components are replaced. An up-to-date backup protects against data loss. That’s why LGI checks the condition of the data before proceeding and helps with the backup directly on site.
Is the expense of IT security in small businesses even justified?
Definitely, because smaller companies in particular are targeted when basic protective measures are lacking. An attack can quickly paralyze the entire business. Professional IT protection does not have to be a major project: LGI supports you with solutions that fit your everyday needs – compact and implementable from our own repair department. This allows you to avoid unnecessary risks and follow-up costs.
What other services does LGI offer?
LGI supports you far beyond traditional IT repairs: from product completion and customer-specific packaging to software installation. Our technicians ensure the professional installation and maintenance of your devices—efficiently and in compliance with GDPR regulations in our own service center. If necessary, we also carry out repairs in our repair department. In addition, we take care of the collection, storage, and return of your IT hardware.
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