Packaged technical equipment in LGI-warehouse

Customized management of your demo pool

Innovative solution in the sales process of technical devices

Make test equipment available, streamline processes

  • Smooth demo pool logistics
  • Europe-wide delivery and return

Reliable, user-friendly, device-specific


Who doesn’t like to test a technical device before buying it? Relying on recommendations and reviews from others is only of limited value when making a purchase decision. Cars can be test driven. But what if customers could also try out diagnostic systems or other high-priced capital goods before making a purchase decision?
The higher the investment, the more relevant a realistic practical test becomes. Our answer: a scalable demo pool service for companies in the medical technology, research, and industrial sectors

What is a demo pool?

A demo pool comprises devices that companies make available to potential customers for a limited period of time. The aim is to bring technology to life – in the environment where it will later be used.
Whether in ophthalmology, microsurgery, or on the factory floor: those who can test a device in their own working environment before purchasing it make more informed decisions – and are significantly more willing to buy.

For this to work reliably, more than just a few rental devices are needed. A professionally organized demo pool ensures that every unit is in perfect technical condition, is delivered ready for use, and is checked and reconditioned after use. The devices are serviced, thoroughly disinfected, and technically inspected after each use in test operations. This ensures that quality remains at a consistently high level.

Why is a demo pool beneficial for your sales team?

Providing devices for testing offers tangible advantages in the sales process. Those who sell technical products can convince potential buyers early on with a well-designed demo pool. Using the products under real-life conditions builds trust and increases the closing rate.

  • Faster trust building
  • Higher probability of closing deals after the test phase
  • Stronger customer loyalty through service orientation
  • Differentiation from competitors
  • Valuable feedback from practical experience

LGI coordinates the logistics of your demo pool holistically

LGI takes care of the entire management of your demo equipment—across Europe, reliably and with a wealth of experience. From storage and transport to collection and technical preparation, we take care of every step.
To make things even easier for you, we provide you with a specially developed online tool: your sales representatives can use it to check directly whether a test device is available and book it immediately.
A structured process you can rely on – for greater security and less effort.

How demo equipment rental works?

  1. Storage: Demonstration devices and accessories are stored at an LGI location that is specially certified for handling your devices.
  2. Configuration: Before a device leaves the warehouse for the prospective customer, customer- and country-specific device settings and equipment are configured. This includes the language on the device, special cables, and printing and binding operating instructions in the respective national language as required.
  3. Transport: Depending on customer requirements, we deliver the appropriate transport mode to the place of use on request. This can be a medical facility, a laboratory, a hospital, or even a trade fair.
  4. Place of use: The test device is unpacked at the place of use upon request. This is followed by assembly (e.g., attaching components) and installation (including connecting the device to the power supply and commissioning). Our technically trained driver then returns the empty box.
  5. Return: At the end of the rental period, we take care of the return. We dismantle the device, pack it in the box provided and return it to the warehouse.
  6. Reconditioning: In the warehouse, the device is thoroughly disinfected, a functional test tailored to each device type is carried out and the customer data is certified deleted. The test product is then stored again before being prepared for the next interested party or for demonstration purposes at a trade fair.

Our services related to your demo pool

  • Preparing devices: Setting the language, adding special accessories, providing instructions—everything is prepared before the rental product arrives at the customer’s premises.
  • Secure packaging & reliable delivery: The devices are well protected during transport in our vans.
  • Setup, connection, networking: We take care of assembly, power connection, and initial functional testing on site.
  • Training directly at the customer’s premises: If desired, we can also provide initial training on how to use the equipment.
  • Collection: At the end of the test phase, we collect the equipment, dismantle it professionally, and return it to the warehouse in perfect condition.
  • Cleaning, testing, documenting: Back at the warehouse, each piece of equipment is disinfected, checked, and clearly documented – including certified data deletion.
  • Keeping up to date & maintenance: Technical updates and regular maintenance are a matter of course for us.
  • Setting up new additions: New devices in stock? We take care of the entire initial installation before they go into circulation.
  • Training for the LGI team: To ensure our quality for your customers, we train our employees using a train-the-trainer concept.

DORA app: Manage and track demo devices digitally

Our DORA app allows you to manage your rental devices centrally and efficiently. You can book devices in real time, track movements seamlessly, and evaluate all uses directly via the app. As a digital interface, it optimally complements the entire process.

Demo pools are used in these industries

  • Clinics: Devices such as surgical microscopes or vital signs monitors are tested directly during operation—on the ward or in the treatment room.
  • Medical practices: Specialists try out new technologies such as imaging diagnostic systems or therapy devices in their familiar working environment.
  • Research & teaching: Universities and laboratories use demo devices to test technical solutions before starting studies or test series.
  • Manufacturing companies: New or complex products are presented to potential buyers via demo pools – ideal for market launches.
  • Sales partners: Sales representatives and specialist retailers use demonstration devices for consulting, training, or as a decision-making aid for customers.
  • Trade fairs: Visitors experience devices live—a practical first impression that convinces.

Ensuring every demo product is impressive: How we guarantee quality at every level

Clean, safe, well documented: your test devices are only sent to potential customers when everything is in order.

Hygienic and tested: Every test device arrives at your customers’ premises as good as new

Before a test device is put back into circulation, it is thoroughly reconditioned. This includes certified disinfection that is specifically tailored to the respective device type. This is followed by a technical inspection in which all functions are carefully checked. To ensure complete traceability, every step is documented—from return to redelivery.

Professionally competent: Our staff are highly trained!

Any device is only as reliable as the people who work with it. That’s why our drivers, technicians, and warehouse staff are highly trained. They know what’s important when it comes to medical and testing equipment and complete regular device-specific e-learning programs. This ensures that every device is properly packaged, installed, returned, and prepared for its next use.

Our certifications for tested processes and industry-specific standards

Case Study: Demo pool management in medical technology

Our customer develops optical systems, medical technology, and industrial measurement technology for microscopy, ophthalmology, and manufacturing automation. The end users come from clinics, research institutions, and industry.

With our demo pool management, we control their test devices and make them available throughout Europe. Our specially developed software keeps track of the entire pool and the status of each individual device. Storage is temperature-controlled to ensure the quality of the sensitive technology at all times. Transport, installation, and return are handled by us. The processes are continuously monitored and optimized via a Power BI dashboard.

Project figures at a glance:

  • 1,600 m² of processing space
  • 5 employees working in a single shift
  • 615 different items (SKUs)
  • Around 8,000 goods receipts per year
  • 7,000 user manuals per year
  • 4,000 goods issues per year
  • Approximately 2,000 devices in test use per year
Exterior view of a modern office and administrative building with glass facade, entrance area, and paved forecourt
Your contact at LGI What service can we offer you?
Alexander Bertsch - LGI contact person

Your contact

Head of Technical Logistics
Alexander Bertsch
+49 7032 8939330
alexander_bertsch@lgi.de

LGI’s demo pool management: Innovative service as a sales advantage

If you want your demo pool to be managed professionally, you need a reliable partner with experience and an overview. Our service takes care of the entire organization for you. Companies from a wide range of industries that sell devices secure noticeable added value in the sales process with our solutions—with a positive impact on customer loyalty. Providers of healthcare solutions and other technical devices benefit from our experience. Our concepts are tailored to your requirements and rely on a holistic end-to-end approach that can become your decisive competitive advantage.

Your benefits:

  • Everything from a single source: storage, transport, setup, return
  • Transparent processes thanks to proprietary software with real-time access
  • Technically trained personnel who also set up devices on site
  • Flexible and scalable processes – even internationally
  • Highest standards for cleaning, functional testing, and data deletion

Questions? Contact us! We also develop flexible and user-friendly customized services for your needs—across Europe and even globally. Let your end customers feel right from the start that not only the equipment is first-class, but also the associated logistics!

Logistics solutions for every industry

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