From storage to process control to transport - we support you in the complete supply chain management in transport logistics. With our many years of industrial experience, our own fleet and global logistics network, we reduce your administrative costs and give you transparency and reliability.
Who doesn't like to test a technical device before buying it? With our demo pool service, you can easily present technical devices to customers, check the availabilities in the system, store devices with us and have them transported and installed by us.
We at LGI are proud to announce that we have been recognized by Armstrong & Associates as one of the Top 50 Europe-Based Third-Party Logistics Providers as part of the Elanders group!
ReuseIT brings ecology and economy into harmony. With the refurbishment of your used IT equipment, old equipment can be resold, individual components reused or recycled.
Interested in digitalisation and process optimisation? We are business enablers and drivers. We support the improvement of any IT infrastructure and take care of the optimisation and digitalisation of existing processes and more.
White-glove service: Logistics services with comprehensive technical support
Holistic solutions for your logistics
Professional installation and commissioning
Comprehensive solutions for high-tech logistics
Certified services
IT, medical technology, or testing systems—when transporting sensitive technology, service cannot end at the curb. LGI takes care of the entire process—from individual preparation and proper transport to complete operational readiness on site.
What is white-glove service?
Some equipment and components require more than just on-time delivery. Complex technology, sensitive modules, or customized systems need professionals who know their cargo inside and out. Are there humidity requirements during transport? Does the technology need to be calibrated before commissioning? Do devices need to be cooled during delivery?
Our white-glove service delivers reliably directly to the site of use, sets up, connects, and tests. The work is only done when the technology is running flawlessly. Used equipment can be taken away on request and disposed of or reconditioned professionally.
LGI: High-tech transport with a sophisticated security concept
Do your goods require special handling? When transporting IT or medical technology, we at LGI provide secure special transport, including all the technical services your product requires.
When it comes to high-tech transport, we take care of every step for you with our full service: customization and pre-installation, packaging and transport, assembly, installation and configuration, and commissioning. Functional testing, maintenance, return, and reconditioning are all part of our portfolio.
Our logistics experts are experienced technicians who know your products like the back of their hand. With our own demo pool management, we support leading manufacturers of medical devices in their presentations at trade fairs or directly at the end customer’s premises, e.g., in hospitals or doctors’ offices.
Industries that rely on LGI’s white-glove service
Electronics: Technical systems don’t just arrive at your doorstep – thanks to our white-glove service, we make your technology ready for use and connect it directly if desired.
Healthcare: Highly specialized medical equipment requires more than just transport – healthcare solutions require safe delivery, proper placement, and commissioning.
Industry & technology: Equipment, machines, and components are often bulky, heavy, and sensitive – our service only ends once your systems have been set up and tested.
What LGI’s white-glove delivery service offers
Individual customization & pre-installation: We adapt devices and systems to your specifications before shipping.
Delivery on the date of your choice: You decide when we come—reliably at the agreed time.
Delivery to the place of use: We bring your products exactly where they are needed—not just to the door.
Assembly & installation: Our team sets up your hardware on site and connects or installs it.
Functional testing: Before we leave, we check that everything is working properly and ready for use.
Packaging disposal: What about the empty boxes? Our packing service takes the packaging materials away with us.
Return of obsolete systems: Anything that has reached the end of its useful life is disposed of properly or recycled for your benefit.
Recycling & maintenance: Even after delivery, we stay on the ball – with measures that maintain operational reliability and value.
Demo pool management: We provide demonstration equipment and take care of setup, technology, and support.
That’s why our customers rely on LGI’s white-glove services
Experienced technicians instead of pure logisticians: Our teams are technically trained and familiar with the functions of your machines – from office PCs to large medical equipment.
Sustainability through lifecycle management: High-quality components that are no longer in use are not simply disposed of – LGI reconditions, repairs, or resells them as needed.
Maximum process reliability: Every step is planned, checked, and documented – so you can rely on reliable processes.
Case study: How efficient white-glove logistics services work in practice
Customer: Manufacturer of X-ray equipment with Europe-wide distribution Service: White-glove transport and installation of medical technology
Special features:
Pickup of finished devices in the UK (Milton Keynes) and France
Delivery to European LGI hubs
Delivery to hospitals and medical practices, including technician support
Last mile delivery by trained specialists with delivery inspection
Return logistics
Online tracking of all shipments
Certified white-glove service: We ensure legally compliant processes and professional handling
We protect your sensitive technology from damage: to ensure that every shipment arrives safely, we rely on certified processes, technical expertise, and trained teams – across Europe and in every industry. Thanks to our first-class service, we ensure that every item, no matter how special, is handled with the necessary know-how – carefully, in compliance with regulations, and without detours.
Our qualifications and certifications:
Customized training: Our employees receive regular training from your experts as needed, with a focus on your products, processes, and safety requirements.
TÜV qualification for electrical testing: TÜV has trained our employees and authorized them to connect electrical devices and professionally test portable equipment.
Certified data security: Our data protection processes have been successfully audited, including organizational and technical measures for data security.
Certified according to ISO 13485: We meet the requirements of ISO 13485, thus ensuring quality management that is particularly relevant when dealing with medical devices.
Data deletion certified by DEKRA: Our data deletion process is certified by DEKRA and meets the requirements of the GDPR, ISO 27001, and BSI guidelines.
If you don’t want to compromise when it comes to sensitive technology, you need a partner who leaves nothing to chance – from the first scan to the last mouse click. With a Europe-wide network of locations, certified process quality, and many years of experience in demanding logistics projects, we offer more than just reliable delivery. Our technical expertise and flexibly combinable value-added services make the difference. Enquire now and let’s find the right logistics solution together!
Your contact with LGIWhat service can we offer you?
Your questions about LGI’s white-glove delivery service
What is white-glove service?
A service for sensitive or complex items that not only delivers but also sets up, connects, and tests them—directly at the point of use, including return logistics. This service is particularly useful for medical devices, IT systems, or technical equipment that needs to be ready for immediate use without any effort on the part of your internal teams.
What does white-glove service include?
At High-Tech-Logistics, delivery does not end at the loading ramp. Installation, connection, functional testing, return transport, disposal or reconditioning of used equipment, and packaging – white-glove service is a comprehensive package. Delivery on the desired date or particularly sensitive handling are naturally included. The service is individually tailored to your processes and products until the system is ready for use.
How does LGI ensure the high quality of its services and the qualifications of its employees?
LGI ensures top-notch service quality through customer-specific training, TÜV qualifications for electrical testing, and certified data security processes. We are also ISO 13485 certified. Our data deletion process is DEKRA-certified and fully compliant with GDPR, ISO 27001, and BSI guidelines. From the very start of every collaboration, we build and continuously share expertise to guarantee the highest standards every step of the way.
Which products are suitable for white-glove service?
White glove services are the perfect solution when high-tech equipment needs to be delivered not just as a shipment, but ready for immediate use. IT equipment, medical devices, and industrial systems require setup, connection, and functional testing. Every step matters—especially in sensitive environments like clinics, laboratories, and production floors. With white glove service, everything is handled professionally from the start, so you don’t have to lift a finger.
How long does white-glove delivery take?
The delivery time depends entirely on the device, the destination, and the services required—it’s as individual as our customers’ needs. We plan every detail, from assembly and connection to configuration and the return of used devices, with precision. Together, we set a desired date and ensure that every step is carried out quickly, seamlessly, and within the agreed timeframe.
Is the white-glove shipping service also available internationally?
With our white-glove service, we’re at your service across all of Europe. Whether it’s medical equipment for a hospital in Austria or IT equipment for an office in the Netherlands, we handle delivery, installation, and handover according to the highest quality standards. From import regulations and scheduling to technical details, we make sure everything runs seamlessly.
Does the white-glove service also take care of disposing of old devices?
We take obsolete technology with us and hand it over to certified partners for professional disposal. Anything that still works is professionally refurbished on request, deleted in accordance with GDPR, and either properly disposed of or securely and economically passed on through our Europe-wide network. This allows you to free up space and get the most out of your old stock.
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