From storage to process control to transport - we support you in the complete supply chain management in transport logistics. With our many years of industrial experience, our own fleet and global logistics network, we reduce your administrative costs and give you transparency and reliability.
Who doesn't like to test a technical device before buying it? With our demo pool service, you can easily present technical devices to customers, check the availabilities in the system, store devices with us and have them transported and installed by us.
LGI Logistics Group International GmbH is pleased to announce a change in its executive leadership: Christian Berlin will take over as Chief Executive Officer in 2027.
ReuseIT brings ecology and economy into harmony. With the refurbishment of your used IT equipment, old equipment can be resold, individual components reused or recycled.
Interested in digitalisation and process optimisation? We are business enablers and drivers. We support the improvement of any IT infrastructure and take care of the optimisation and digitalisation of existing processes and more.
Top-Notch Logistics Services for High-Tech Medical Devices
Every step must be executed perfectly, every shipment must be accurate: When it comes to the transport and storage of medical devices, pharmaceuticals, and laboratory samples, there can be no compromises. Strict regulations, complex international supply chains, and the growing demand for temperature-controlled transport place high demands on the process. After all, what’s at stake is nothing less than the safety of highly sensitive high-tech devices and diagnostic systems – and thus people’s health. LGI understands these challenges and stands by your side as an experienced partner. With our comprehensive services, tailored solutions, and years of experience, we ensure that your product reaches its destination safely, in compliance with regulations, and reliably.
Tailored supply chain solutions for healthcare, in vitro diagnostics, diagnostic systems, and medical technology
What is healthcare logistics?
Medical products pose unique challenges because they are sensitive, life-saving capital goods. Expert healthcare logistics ensures that medical devices, in vitro diagnostics (IVD), analytical and laboratory equipment, reagents, test kits, calibrators, control materials, consumables, and other sensitive diagnostic and healthcare products are stored, transported, and distributed under strictly regulated conditions. The highest hygiene and safety standards, complete documentation, and strict compliance with legal requirements such as ISO 13485 or GDP are top priorities. Only in this way can product quality be maintained – and a safe supply to patients guaranteed at all times.
What areas does medical logistics cover?
Logistics, quality, and supply chain management are closely intertwined in the healthcare sector. This ensures that diagnostic samples – such as water, urine, or blood samples – as well as reagents, test kits, control materials, laboratory and analytical instruments, and medical technology and surgical equipment can be stored and transported reliably and in compliance with regulations – always in accordance with applicable medical standards such as ISO 13485 or GDP. This sensitive segment of healthcare logistics requires meticulously planned processes in which every step is executed flawlessly. The regulatory requirements for medical devices and healthcare products are stringent to ensure quality, efficacy, and integrity. A key component is end-to-end cold chain management, which ensures the integrity of temperature-sensitive products from the time they are received until they reach the recipient. Similarly, handling biological samples and other critical materials requires specially trained staff, clearly defined processes, and the utmost care at every stage of the process. In addition, healthcare logistics encompasses the secure storage and distribution of biomaterials, surgical sets, implants, and diagnostic and medical devices. Even complex capital goods such as MRI and CT systems, surgical microscopes, and ventilators must be reliably planned, transported, and integrated into the supply chain. Specialized healthcare locations in Ketsch, Gomaringen, Erfurt, and Dordrecht, as well as the Dutch locations in Den Bosch, Ruurlo, Dordrecht, and Amsterdam, enable flexible logistics solutions that can be scaled across Europe. As a result, manufacturers, hospitals, and healthcare facilities benefit from high delivery capacity, quality-compliant processes, and consistently guaranteed product availability.
End-to-end solutions from production to return
As experts in healthcare logistics, we manage your entire supply chain – efficiently, precisely, and tailored to the specific requirements of the healthcare industry. Whether it’s medical devices, replacement parts, lab samples, or consumables, we ensure that your products are transported safely and reliably.
Production Supply: Delivery and provision of the materials needed for your manufacturing processes.
Warehousing: Secure and quality-compliant storage of your products at our specialized locations.
Distribution Logistics: From route planning to delivery – your shipment is coordinated, on time, and secure.
Return Logistics: Reliable collection and return of products, including all necessary logistics processes.
Value-Added Services: Additional services such as temperature-controlled storage and shipping of sensitive medical devices or in vitro diagnostics.
Demo Pool Management: Europe-wide provision and return of medical devices to support your sales processes.
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Healthcare Logistics with Best-in-Class PPM Rates
A low ppm rate is a key quality indicator. At LGI, this is exactly where we focus our efforts – on effective quality management. Defects are not tolerated – our low ppm rates confirm this. Our meticulous care in the distribution of medical technology and medical devices is also reflected in our certifications and qualifications. Many of our customers in the healthcare industry have trusted us for years – because quality matters to them and is a given for us.
Pioneering Expertise in Contract Logistics
We think ahead: We tailor our logistics solutions and services precisely to your specific needs in the healthcare industry. As one of Europe’s leading providers of contract logistics, we offer you professional infrastructure and comprehensive expertise in transportation and distribution.
With our expertise in customs and foreign trade, as well as through the continuous improvement of our logistics processes via quality management and the integration of lean management, we’ve got your back at all times. We combine logistics expertise with technical service and support your equipment throughout its entire lifecycle – from installation and commissioning to maintenance.
Your contact to LGIGet your healthcare logistics on track with us
Temperature-controlled storage and transportation: ranging from controlled room temperature (+15°C to +25°C) to the refrigerated range (+2°C to +8°C) to frozen storage at -20°C or ultra-low-temperature storage down to -80°C for highly sensitive products.
Cold chain management for storage and transport, including temperature loggers for complete documentation
Storage and Shipping of Sealed Radioactive Materials and Hazardous Materials
Repair and Refurbishment of Medical Devices
Assembly of calibration fluids, as well as production kits and material sets for manufacturing
Equipment assembly, commissioning, and safety inspections of electrical equipment in accordance with VDE standards, and safety inspections (STK) in accordance with the MPBetreibV
Europe-wide service with skilled field technicians
Staff who have received specialized training and have been vaccinated in accordance with the Biohazard Regulations
Customs and foreign trade, including imports, exports, and customs warehousing, for maximum flexibility
Healthcare Contract Logistics
Take advantage of our leading expertise in contract logistics. LGI will also be happy to coordinate all participating suppliers on your behalf.
Lean Management-based LGI Operating System (LOS) for optimizing performance and quality targets
Distribution and reverse logistics for medical technology and in vitro diagnostics
Express processing for time-sensitive shipments to ensure rapid availability and high supply reliability
Healthcare spare parts logistics for the reliable stocking of critical spare parts and maximum equipment availability
Production supply and waste disposal for reliable manufacturing and optimized material cycles
Repair and refurbishment in the high-end and low-touch sectors (Low Touch / White Glove Services) to relieve the burden on your service organization
Storage of control blood and reagents under controlled conditions to supply laboratories and healthcare facilities
Use of modern warehouse management (WMS) and transportation management systems (TMS) for efficient processes and high transparency throughout the supply chain
Healthcare Transportation Logistics
We offer a one-stop solution for all services related to the transport of medical devices, including the provision and reprocessing of testing equipment and on-site installation of medical devices. With a Europe-wide network and ready for action: Our high-tech network even enables us to transport and install equipment at the point of use – whether in a laboratory, an operating room, a specialist’s office, an optometrist’s office, or at a trade show.
Global inbound and outbound network for all modes of transport, including air and ocean freight
Global return logistics for used or SWAP equipment
Technical and repair services, including on-site installation and dismantling of equipment (Technical Logistics / White-Glove Service)
Healthcare Value Added Services
LGI keeps your healthcare logistics on track – with services that integrate seamlessly into your processes. At our repair center, we inspect, clean, and service medical devices according to your specifications – of course, in compliance with ISO 13485 and GDP. Ensuring that your medical equipment arrives at its destination on time is part of our service commitment. And when speed is of the essence: Our diagnostics specialists are on the road every day throughout the country to perform on-site repairs.
Repair Center for Diagnostic Equipment
Kit assembly, e.g., calibration fluids with accompanying documentation or kit carts for production
Dry ice and refrigerated goods handling
Packaging development for the safe transport of sensitive products
Customs and foreign trade services for seamless import and export
Value-added services in equipment handling: unpacking, assembly, installation, commissioning, disassembly, and repackaging on-site
Demo-Pool-Services
To ensure your sales efforts are successful across the board, LGI offers a specialized demo pool service for test equipment. Medical technology is delivered via our white-glove service to prospective customers’ locations or to events such as trade shows, and installed by specially trained LGI technicians. This allows you to stand out in sales with practical relevance, reliability, and genuine added value for your customers. Whether it’s medical technology or other technical devices – at LGI, you benefit from in-depth experience and well-thought-out concepts. Our solutions are consistently tailored to your requirements and rely on an end-to-end approach that makes all the difference.
Demo pool management software developed by LGI with real-time availability checks and booking functionality
Customization prior to shipment
Distribution using specially equipped vehicles
On-site installation and training for operating personnel
Pickup and return
Disinfection, data erasure, and functional testing upon return
Contact us, and we’ll quickly and easily design a customized demo pool service tailored to your needs – and implement it for you throughout Europe and around the world.
Technical logistics & all-round carefree services
When it comes to transporting and commissioning sensitive medical equipment, a delicate touch is required. We don’t just deliver your equipment safely to the destination address – we bring it directly to the point of use, install it properly, connect it, and put it into operation. And what if equipment needs to be replaced or returned? We handle that, too – including disassembly, packaging, return transport, and, upon request, reprocessing or disposal.
We rely on technical expertise, specialized teams, and a full-service package that’s thought through down to the last screw. From configuration and functional testing to on-site installation: Your medical technology is in the best hands with us – safe, reliable, and ready for use exactly when you need it.
Storage and transportation in the healthcare sector follow clear guidelines – and we take them seriously. Whether it’s ISO 13485 or GDP – the safe handling of your medical devices and in vitro diagnostic products is our top priority. Your medical devices are in the best hands with us – from control blood samples to analyzers and replacement parts, all the way to device-specific consumables.
Our Certifications for Healthcare Logistics
Our commitment to quality is demonstrated by recognized certifications that confirm our work meets the highest standards:
Frequently Asked Questions About Healthcare Logistics
What Is the Supply Chain in Medical Technology?
The supply chain in the medical technology sector encompasses all steps, from production supply through warehousing and distribution to reverse logistics. LGI manages this entire process for medical devices, replacement parts, and consumables – in accordance with strict standards such as ISO 13485 and GDP – to ensure that every product arrives safely and in compliance with regulations.
How does demo pool management work for medical devices?
LGI provides test devices from medical device manufacturers throughout Europe, installs them at prospective customers’ sites or at trade shows, and picks them up again after the testing phase. A proprietary software solution checks availability in real time and enables direct booking. Learn more in our business case on demo pool management.
What does a low ppm rate mean in logistics?
The ppm (parts per million) rate indicates how many out of one million processed shipments are defective—the lower the value, the more reliable the process. LGI consistently strives for low ppm rates in healthcare logistics as a measure of quality, because even minor errors involving medical devices can have serious consequences.
Which certifications are essential for healthcare logistics?
For healthcare logistics, ISO 13485 (quality management for medical devices) and GDP (Good Distribution Practice for pharmaceuticals) are particularly crucial. LGI supplements these with ISO 9001, ISO 14001, ISO 27001, and AEO customs certification, thereby providing comprehensive coverage of quality, the environment, information security, and customs clearance.
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