Logistic warehouse for E-commerce fulfilment

E-Commerce with LGI

Next Level E-Commerce-Fulfillment

E-commerce full service for your online business

Bring your online shop to the front

You want to build your e-commerce business or make it more successful? We will be happy to accompany you in the development of your online store and take your e-commerce forward. LGI offers you suitable solutions for every phase of your web store’s life, no matter how large or small your online offering currently is.

Take advantage of the rapidly growing potential of the online market for your company – we support you with e-commerce managed services including consulting, conception, implementation and shop management up to fulfillment. Everything from a single source, as your personal full-service e-commerce provider.

For several years now, we have been supporting both B2C providers with a focus on fashion & lifestyle e-commerce and B2B companies in the digital transformation of their business models. Always with the latest technologies, innovative ideas and customized solutions. You too can rely on our experience in fulfillment logistics and e-commerce solutions.

How does e-commerce fulfillment work with LGI?

The starting point is usually the set-up of a new online shop or the further development of an existing web shop, or the connection to our system world. From here on, we take care of the complete end-to-end processing of your online business – nationally and internationally. And, of course, we will customize our e-commerce solutions to meet your individual needs. Below is an overview of our e-commerce fulfillment services.

1. Receipt of goods

  • Control against the agreed SLA
  • Scanning and posting of the goods
  • Quality control (optional on request)

2. Storage

  • Placement of the accepted goods in the warehouse.
  • Selection of the best possible storage type depending on the product (e.g. hanging goods, flat, etc.)
  • Display of the goods in the store as available for end customers, or adjustment of the stock level.

3. Warehousing

  • Storage and execution of controls and inventories (“wall to wall” inventory).
  • Continuous optimization and condensation of the warehouse stock
  • Continuous transparency for you as a customer about your stock of goods.

4. Picking

  • Scanner-supported goods removal, immediately upon incoming order.
  • 100 % security through scanning of the product code upon removal.
  • Transfer of the picked order to the packing stations

5. Packing

  • Renewed scanner-supported control – matching of product and order (quantity and product).
  • Packaging – according to customer-specific packaging guidelines
  • Use of individual packaging materials possible (e.g. tissue paper, printed boxes, stickers, etc.)
  • Package is made ready for shipment (transport-safe packaging).

6. Shipping

  • Generation of the shipping label
  • Handover to selected carrier – depending on customer requirements
  • Rateshopping to ensure the best individual mix of service level and price for each order.

7. Returns

  • Checking the return on the basis of the existing data record for the order (RMA).
  • Checking of quality and condition (e.g. matching hanger, labels available, etc.)
  • Reprocessing of the goods for the online store, declaration as B-goods or similar – depending on the customer agreement.

In parallel to these processes, our e-commerce solutions can be used – for example, online marketing and connection to relevant online marketplaces as well as ongoing support services such as shop and marketplace management and web shop optimization.

Logistic warehouse for clothes LGI
Your contact at LGI How may we help you?
Karsteln Oelmann - LGI contact person

Your contact

Director E-Commerce
Karsten Oelmann
+49 8122 5671161
karsten.oelmann@itg.de

Contact us
Contact us

Your advantages of e-commerce with LGI

Flexibility Icon LGI

Individual services

You put together your own service package, we tailor managed services, warehousing, shipping, etc. exactly to your needs.

Global presence icon LGI

Global presence

As part of the global Elanders Group, we have an international presence for you – from Oberhausen and the Netherlands to the USA, Asia or South America.

End-to-end icon LGI

End-to-end from a single source

We cover all management and fulfillment services related to your e-commerce in all life phases of your online store. 

Fully transparent icon LGI

Full transparency

You always have an overview of the status of goods and orders in the system. Always up-to-date and in real time (24/7).

Know-how icon LGI

Comprehensive know-how

Logistics experience, e-commerce know-how and IT expertise complement each other perfectly – numerous well-known companies rely on LGI.

  • E-Commerce-Managed-Services

    We offer e-commerce managed services along your entire supply chain (end-to-end) – from webshop setup with different store systems to shop management and financial services.

    Our e-commerce services at a glance:

    • Online store setup and marketplace connection: Implementation of a custom-fit shop system, technical support, further development (design, features, content, usability), connection to online marketplaces (Amazon, Otto, Zalando, etc.).
    • Online marketing: strategy, search engine marketing (SEM), social media marketing and social media consulting, search engine optimization (SEO).
    • Content Production: photo production, video production, product texts.
    • Headless e-commerce: mapping of all processes in one system incl. process control, order management and returns management, item management and delivery management, master data management, product sales via multiple channels, etc.
    • Shop and marketplace management: assumption of administrative tasks in day-to-day business, reporting, control of partner network, process monitoring, product data management, further development of e-commerce business
    • Financial Services: Risk management, payment methods, credit notes, discount campaigns, reporting, etc.
    • Customer Services: 1st and 2nd level support, product consulting, order status and shipment tracking, returns status, complaint management, etc.
    • Webshop operator: We take over the sale of your products and are the direct contractual partner to the end customer. You continue to own your inventory and receive a monthly credit note for your sales. Product development and marketing remain your responsibility.

     


  • Fulfillment service and logistics

    We not only take care of your online sales, but also fulfill every order at the physical level with maximum efficiency. In doing so, we guarantee high inventory accuracy and full transparency over stock, orders and all processes at all times.

    Our e-commerce logistics at a glance:

    Last mile (shipping)Auswahl optimaler Transportlösungen

    • Track & trace
    • Pre- / post-run optimization
    • Price-optimized rates due to economies of scale

    Warehousing

    • Goods receipt and quality inspection
    • Warehousing of all product categories according to DIN
    • Inventory management and stocktaking
    • Pick & pack, packaging
    • Returns processing

    Infrastructure

    • Fully equipped omnichannel fulfillment centers.
    • Small solutions for startups with fast onboarding
    • Large solutions with automation for mature global players
    • Fast scalability (“Black friday proven”).
    • Optimized performance for inbound, warehousing, last-mile delivery and returns.

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