From storage to process control to transport - we support you in the complete supply chain management in transport logistics. With our many years of industrial experience, our own fleet and global logistics network, we reduce your administrative costs and give you transparency and reliability.
Who doesn't like to test a technical device before buying it? With our demo pool service, you can easily present technical devices to customers, check the availabilities in the system, store devices with us and have them transported and installed by us.
LGI Technical Logistics (TLO) has many customers from the printing technology sector. For them, the drupa trade fair is of the utmost importance. TLO has adapted to this and helped with an extra team to make the customers’ trade fair appearance successful.
ReuseIT brings ecology and economy into harmony. With the refurbishment of your used IT equipment, old equipment can be resold, individual components reused or recycled.
Interested in digitalisation and process optimisation? We are business enablers and drivers. We support the improvement of any IT infrastructure and take care of the optimisation and digitalisation of existing processes and more.
You want to build your e-commerce business or make it more successful? We will be happy to accompany you in the development of your online store and take your e-commerce forward. LGI offers you suitable solutions for every phase of your web store’s life, no matter how large or small your online offering currently is.
Take advantage of the rapidly growing potential of the online market for your company – we support you with e-commerce managed services including consulting, conception, implementation and shop management up to fulfillment. Everything from a single source, as your personal full-service e-commerce provider.
For several years now, we have been supporting both B2C providers with a focus on fashion & lifestyle e-commerce and B2B companies in the digital transformation of their business models. Always with the latest technologies, innovative ideas and customized solutions. You too can rely on our experience in fulfillment logistics and e-commerce solutions.
How does e-commerce fulfillment work with LGI?
The starting point is usually the set-up of a new online shop or the further development of an existing web shop, or the connection to our system world. From here on, we take care of the complete end-to-end processing of your online business – nationally and internationally. And, of course, we will customize our e-commerce solutions to meet your individual needs. Below is an overview of our e-commerce fulfillment services.
1. Receipt of goods
Control against the agreed SLA
Scanning and posting of the goods
Quality control (optional on request)
2. Storage
Placement of the accepted goods in the warehouse.
Selection of the best possible storage type depending on the product (e.g. hanging goods, flat, etc.)
Display of the goods in the store as available for end customers, or adjustment of the stock level.
3. Warehousing
Storage and execution of controls and inventories (“wall to wall” inventory).
Continuous optimization and condensation of the warehouse stock
Continuous transparency for you as a customer about your stock of goods.
4. Picking
Scanner-supported goods removal, immediately upon incoming order.
100 % security through scanning of the product code upon removal.
Transfer of the picked order to the packing stations
5. Packing
Renewed scanner-supported control – matching of product and order (quantity and product).
Packaging – according to customer-specific packaging guidelines
Use of individual packaging materials possible (e.g. tissue paper, printed boxes, stickers, etc.)
Package is made ready for shipment (transport-safe packaging).
6. Shipping
Generation of the shipping label
Handover to selected carrier – depending on customer requirements
Rateshopping to ensure the best individual mix of service level and price for each order.
7. Returns
Checking the return on the basis of the existing data record for the order (RMA).
Checking of quality and condition (e.g. matching hanger, labels available, etc.)
Reprocessing of the goods for the online store, declaration as B-goods or similar – depending on the customer agreement.
In parallel to these processes, our e-commerce solutions can be used – for example, online marketing and connection to relevant online marketplaces as well as ongoing support services such as shop and marketplace management and web shop optimization.
You put together your own service package, we tailor managed services, warehousing, shipping, etc. exactly to your needs.
Global presence
As part of the global Elanders Group, we have an international presence for you – from Oberhausen and the Netherlands to the USA, Asia or South America.
End-to-end from a single source
We cover all management and fulfillment services related to your e-commerce in all life phases of your online store.
Full transparency
You always have an overview of the status of goods and orders in the system. Always up-to-date and in real time (24/7).
Comprehensive know-how
Logistics experience, e-commerce know-how and IT expertise complement each other perfectly – numerous well-known companies rely on LGI.
E-Commerce-Managed-Services
We offer e-commerce managed services along your entire supply chain (end-to-end) – from webshop setup with different store systems to shop management and financial services.
Our e-commerce services at a glance:
Online store setup and marketplace connection: Implementation of a custom-fit shop system, technical support, further development (design, features, content, usability), connection to online marketplaces (Amazon, Otto, Zalando, etc.).
Online marketing: strategy, search engine marketing (SEM), social media marketing and social media consulting, search engine optimization (SEO).
Content Production: photo production, video production, product texts.
Headless e-commerce: mapping of all processes in one system incl. process control, order management and returns management, item management and delivery management, master data management, product sales via multiple channels, etc.
Shop and marketplace management: assumption of administrative tasks in day-to-day business, reporting, control of partner network, process monitoring, product data management, further development of e-commerce business
Customer Services: 1st and 2nd level support, product consulting, order status and shipment tracking, returns status, complaint management, etc.
Webshop operator: We take over the sale of your products and are the direct contractual partner to the end customer. You continue to own your inventory and receive a monthly credit note for your sales. Product development and marketing remain your responsibility.
Fulfillment service and logistics
We not only take care of your online sales, but also fulfill every order at the physical level with maximum efficiency. In doing so, we guarantee high inventory accuracy and full transparency over stock, orders and all processes at all times.
Our e-commerce logistics at a glance:
Last mile (shipping)Auswahl optimaler Transportlösungen
Track & trace
Pre- / post-run optimization
Price-optimized rates due to economies of scale
Warehousing
Goods receipt and quality inspection
Warehousing of all product categories according to DIN
Inventory management and stocktaking
Pick & pack, packaging
Returns processing
Infrastructure
Fully equipped omnichannel fulfillment centers.
Small solutions for startups with fast onboarding
Large solutions with automation for mature global players
Fast scalability (“Black friday proven”).
Optimized performance for inbound, warehousing, last-mile delivery and returns.
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